FAQ & Support

Frequently Asked Questions

Clear answers about Ameep Trader Pro, software access, membership, licensing, reviews, risk, billing, and support.

What is Ameep Trader Pro?+
Ameep Trader Pro is professional NinjaTrader automation software with member training, secure licensing, downloads, and support resources for self-directed traders.
Does Ameep Trader Pro provide financial advice?+
No. Ameep Trader Pro provides software tools, automation features, training content, and general educational information only. It does not provide personal financial advice, investment advice, broker services, managed accounts, or trade recommendations.
Does the bot guarantee profit?+
No. No software can guarantee profit, prop firm pass, funded account approval, win rate, income, or any specific result. Trading involves substantial risk.
Can users lose money using automation?+
Yes. Automation does not remove market risk, execution risk, platform risk, broker risk, data-feed risk, internet risk, prop firm rule risk, or user-setting risk.
What is the price?+
Launch access is currently shown as AUD $3,499 setup with the first month included, then AUD $249/month for active membership unless updated on the pricing page.
Is NinjaTrader required?+
Ameep Trader Pro is designed for NinjaTrader users. Users are responsible for having the correct NinjaTrader platform, broker/data connection, and account permissions.
How many computers are allowed?+
The standard licence is for one nominated PC/HWID unless your plan or admin approval says otherwise. HWID reset requests may be reviewed by admin.
What happens if the subscription fails?+
If billing fails, access may become past due, downloads may be locked, and the licence may be suspended until payment is resolved.
Can I cancel my monthly membership?+
You may cancel future billing through the available billing process or by contacting support. Cancellation stops future billing but does not automatically refund past charges unless required by law.
What is the refund policy?+
Because the product includes digital software access, licence setup, member portal access, and training resources, setup fees may be non-refundable once access is provided, except where required by Australian Consumer Law.
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Important Reminder: Ameep Trader Pro is software and education only. It does not provide financial advice or guaranteed trading results. Trading involves substantial risk.